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Frequently Asked

Returns & Exchanges


All apparel can be returned for a refund or exchanged within 30 days of receipt, provided it is in the same condition as when it was received (unwashed & unworn).

Beard Grooming Products

Every beard grooming product we sell has a 100% satisfaction guarantee. So, while it can't be returned, you can ask for an exchange or refund within 30 days of receipt.


When will my order ship?

We ship everything from our Huntersville Headquarters within 1-2 business days (except weekends and holidays).

Do you ship internationally?

We sure do. Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control.

Customer Service

How do I contact someone?

Customer service hours are Monday - Friday: 9am - 5pm EST. Please allow up to 1-2 days for someone to get back to you. The best way to contact us is via email here.

How are your shirts sized?

Our shirts are closer to a vintage fit, so they are a bit more snug than what you might get elsewhere.

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